Evilbay complaint

Started by rickshaw, December 07, 2015, 12:20:41 AM

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rickshaw

I recently won an auction for a Frog/Rovex Shackelton from the US.  It had a "calculate" button for the postage costs.  When I hit it, before bidding it showed:



After I had won the auction, the invoice showed a postage cost twice as much:



This is the second time this month this has happened to me.  I am rather annoyed.  I have complained to Evilbay.  I suspect nothing with come out of them which is useful.   :banghead: :banghead:
How to reduce carbon emissions - Tip #1 - Walk to the Bar for drinks.

zenrat

Is the first one in US dollars and the second in Australian?

That's not good.  Let us know what they say please.
You do realise we all know where you live now... :o
Fred

- Can't be bothered to do the proper research and get it right.

Another ill conceived, lazily thought out, crudely executed and badly painted piece of half arsed what-if modelling muppetry from zenrat industries.

zenrat industries:  We're everywhere...for your convenience..

rickshaw

Quote from: zenrat on December 07, 2015, 12:54:59 AM
Is the first one in US dollars and the second in Australian?

That's not good.  Let us know what they say please.
You do realise we all know where you live now... :o

So?  I expect loads of free offers for porn and wives from Russia in the mail then!  ;) ;D

I'm not worried.  Bots can't read the image and people here, won't bother.   :thumbsup:
How to reduce carbon emissions - Tip #1 - Walk to the Bar for drinks.

PR19_Kit

Is that something to do with eBay's Centralised Shipping System which they tried to foist on us here in UK?

Sellers are meant to post the stuff to a Central Depot at local postage prices, and ebay handle the rest, presumably at some HORRENDOUS mark up.

After my first sale using that I opted out, the buyers are getting a FAR worse deal using it.
Kit's Rule 1 ) Any aircraft can be improved by fitting longer wings, and/or a longer fuselage
Kit's Rule 2) The backstory can always be changed to suit the model

...and I'm not a closeted 'Take That' fan, I'm a REAL fan! :)

Regards
Kit

Captain Canada

Ouch. That is crazy ! Modelmaam in Vancouver usually has a shack or two in stock, check their ebay store.

:cheers:
CANADA KICKS arse !!!!

Long Live the Commonwealth !!!
Vive les Canadiens !
Where's my beer ?

loupgarou

Quote from: PR19_Kit on December 07, 2015, 05:47:50 AM
Is that something to do with eBay's Centralised Shipping System which they tried to foist on us here in UK?

Sellers are meant to post the stuff to a Central Depot at local postage prices, and ebay handle the rest, presumably at some HORRENDOUS mark up.

After my first sale using that I opted out, the buyers are getting a FAR worse deal using it.

Yes, on the screen image, it says clearly "Global shipping program".
One of many ebay swindles. I always check BEFORE buying if the auction quotes this and obviously avoid such auctions. What about preparing a standard letter form to send to sellers:
"Dear seller, I am interested in your... but WON'T buy/bid on it, because you're using Global Shipping Program. It just adds to more expenses for the buyer. You DON'T HAVE to use it. I hope you will realize this and don't use it anymore..."
What do you think? Any native english speaker willing to put it in a better shape?
Owing to the current financial difficulties, the light at the end of the tunnel will be turned off until further notice.

rickshaw

Quote from: Captain Canada on December 07, 2015, 05:58:22 AM
Ouch. That is crazy ! Modelmaam in Vancouver usually has a shack or two in stock, check their ebay store.

:cheers:

I tend to avoid Canadian and American auctions because of the mail costs.  This is the second time this has happened to me so I won't be bothering in future with Evilbay.  I cannot be sure what the mail cost will be.   I just found the Shakelton too tempting.  I think I'll be following Loupgarou's point in future.
How to reduce carbon emissions - Tip #1 - Walk to the Bar for drinks.

zenrat

I just don't buy anything on Evil-Bay from overseas except for the occasional trinket/gadget/electronic thing from Hong Kong that is so cheap it would be silly not to.  I certainly don't buy model kits from the USA.
I have done in the past and even with the seller going down to the post office and getting areal price it costs far too much.  The Canadian post office on the other hand was much more affordable, mainly because they still had a surface option.

Fred

- Can't be bothered to do the proper research and get it right.

Another ill conceived, lazily thought out, crudely executed and badly painted piece of half arsed what-if modelling muppetry from zenrat industries.

zenrat industries:  We're everywhere...for your convenience..

NARSES2

As far as the GSP is concerned I put a big disclaimer in the kit description explaining that I have no control over this and that all I get is the £4 I charge for UK postage. If they still want to buy, and a lot do  :blink:, then at least I feel they know it's not me - hopefully. I assume they do as I've had repeat purchasers
Do not condemn the judgement of another because it differs from your own. You may both be wrong.